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Management:
Up To the Minute Valuable insight on demand: Imagine the power of having easy, instant access to all your business critical information at the click of a button. No more people or paper chasing around the office searching for information from multiple reports or sources. Or imagine, no more phone calls to mobile workers in the field chasing invoices, quotes, client information etc…
Well the good news is, now you can!
The AMS user-friendly administration panel gives your organization the power to access all the necessary information as it’s happening in your organization when it matters most to you, Right Now!
Different employees have different roles. Since one size does not fit all people, you can set up multiple, administration access so that everyone gets exactly the information they need for their position. The administration panel can be easily and securely opened or closed at anytime to individual staff members within your organization when you need to share information.
Up-to-the-minute - with one click
Invoices & Accounts: View all your account history, sales, credits, balances, invoices etc… as they occur. At the push of a button, easily ledger the information into your current accounting system, saving on time and administration costs. Invoices generated from the Pocket PC are sent to the client immediately by fax or email, eliminating data entry and paper chases while increasing payment turn around time. You can search for invoices, by number, by date, by customer, by total etc... You’ll know exactly what is happening in your business, right now. Easily view current trends and resolve business problems, before they occur.
Service & Support Performance: Measure the average response times for customer inquiries or complaints, allowing you to track performance of your mobile workers in the field. Time and date stamps allow you to track mobile workers Location, job arrival times, job completion times, traveling times, etc... It also allows you to track parts, products, and customer job history. No need for staff to return to the office to fill in weekly Job sheets. All the information is available from the administration panel; this in turn dramatically increases overall staff productivity.
Inventory Track & Trace: Check current inventory levels, product information, product pricing, product availability etc... As soon as orders are generated on the Pocket PC by the mobile workers in the field, inventory stock levels are updated automatically. Real time inventory reporting, which in return means an improved and streamlined business, increasing overall profits.
Automated Updates: Easily send schedule critical changes as they occur during the day to your mobile workers out in the field from the administration panel. Product pricing, outdated stock, urgent service calls, breakdown calls, customer history etc... Improved customer response times, and overall customer satisfaction.
The information flowing back and forth between the mobility server and your mobile workforce removes not only reams of paper from the system, but also cuts labor costs. Employees no longer have to key in hard to read handwritten notes or work orders into your central database system. Accounting and invoicing are automated as is inventory control, while mobile staff no longer needs to return to the office to fill in time consuming job sheets.
All this information can be accessed from the AMS Administration panel installed and operated on your own premises or managed by the AMS Operations Center as part of our Managed Services for flexible end-to-end outsourced solutions.
More and more businesses must demonstrate a real ROI within a shorter timeframe. In today's competitive business climate, ROI calculations are mandatory prior to committing investments in new ventures. The key is to find increased profit, is either by increasing the revenues or decreasing the cost.
In wireless mobility this can mostly be achieved by decreasing cost, by using resources effectively. The AMS Wireless solution along with the AMS administration panel allows organizations to improve staff productivity, automate normal business processes, while at the same time helping you realize a speedy ROI.
Contact AMS Now to see how we can assist your business.
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