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Britex sales staff can accept orders on a Pocket PC handheld device out in the field at the clients location and submit the orders directly back to the office network for instant processing, invoicing and delivery.
The Store Manager accepts the delivery and signs the hand held device. Britex sales staff press submit and the information is sent back to the office in real time. A copy of the Invoice is sent to the store via fax or email immediately from the handheld device.
The Britex accounts department can view the transaction totals from the control panel, and at the push of a button easily ledger the information into the current accounting system, saving on administrative costs.
Urgent messages, machine breakdown calls, and other key information can be sent immediately to Britex Associates out in the field.
Britex Associates and head office staff can easily interact in real time while on the move regardless of their location.
Easily keep track of machines added to stores, machine removed from stores, machine numbers, breakdowns, store visits, etc...
Reduce the need for voice calls now that Britex Associates have real-time access to the information they require.
Eliminates the need for associates to complete and submit daily, weekly or monthly job report sheets back to head office.
Track and Trace Britex machine inventory, parts used by associates on each maintenance visit to the retail store. . It helps identify repetitive problems with machines, and assists us to easily keep track of parts used and parts on hand.
Britex management can easily gain real-time access to field staff to monitor each staff members movements. Their location, time between each job, traveling times, and jobs completed etc... This eliminates the need for field staff to complete daily or weekly job sheets, therefore increasing staff productivity.
Wireless extension to emails, can be received and replied to instantly
Access attachments such as Excel, PDF and Word documents
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